NSW · Award history

Department of Customer Service — contracts awarded and suppliers

AskTender holds 45 contract awards published by Department of Customer Service, spanning April 2019 to July 2025. Together they are worth $144.4M. The named suppliers, contract values and award dates are all below.

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Department of Customer Service at a glance

45

contracts awarded

$144.4M

total contract value

40

different suppliers used

April 2019July 2025

award history covered

Median contract value is $457k; the largest single award is $73.9M.

Who supplies Department of Customer Service?

The 20 suppliers below account for the largest share of Department of Customer Service's contract spend on record. If you are bidding into this agency, these are your incumbents.

Supplier Contracts Total value
Amazon Web Services Australia Pty Ltd 1 $73.9M
sfdc australia pty ltd 1 $21.2M
cso group pty ltd 1 $8.5M
BAIDAM SOLUTIONS PTY LTD 1 $5.8M
cornerstone ondemand australia pty ltd 1 $4.9M
burke cybersecurity consulting pty ltd 1 $4.3M
ORACLE CORPORATION AUSTRALIA PTY LIMITED 1 $3.5M
Canon Australia Pty Ltd 1 $2.9M
peoplesense pty ltd 1 $2.5M
reed international books australia pty limited 1 $1.6M
sec newgate pty limited 1 $1.4M
the missing link network integration pty ltd 2 $1.4M
SAP Australia Pty. Ltd 3 $1.4M
NTT Australia Pty Ltd 2 $1.3M
sgfleet trade advantage 1 $1.1M
nueva group pty ltd 1 $750k
Citrix Systems Asia Pacific Pty Ltd 1 $707k
aquion pty limited 2 $656k
servicerocket pty ltd 1 $653k
Objective Corporation Limited 1 $522k

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Largest contracts awarded by Department of Customer Service

Contract Value Awarded Source
Amazon Web Services for Cloud Services (Whole of Government Agreement) $73.9M 8 May 2025 notice →
Salesforce and MuleSoft licenses $21.2M 27 June 2024 notice →
Cyber Security Licence $8.5M 27 June 2024 notice →
SailPoint Identity and Access Management Software Licenses $5.8M 22 September 2023 notice →
Human Capital Management System, myCareer Software as-a-Service application $4.9M 31 October 2022 notice →
Service NSW & DCS GitLab Product Licenses $4.3M 10 October 2024 notice →
Oracle Program Technical Support Services $3.5M 12 September 2024 notice →
Managed Print Services (MPS) across DCS Portfolio $2.9M 2 July 2025 notice →

Department of Customer Service contract activity by year

Year Contracts Value
2019 1 $521k
2022 6 $6.9M
2023 6 $9.2M
2024 18 $43.9M
2025 14 $83.9M

Find live NSW opportunities

Past awards tell you who wins. Open tenders tell you what to bid on next.

Frequently asked questions

Who are Department of Customer Service's biggest suppliers?+

Across the 45 contracts we hold, the largest supplier by value is Amazon Web Services Australia Pty Ltd with 1 contracts worth $73.9M. In total 40 different suppliers have won work with Department of Customer Service.

How much does Department of Customer Service spend on contracts?+

The 45 awards we hold total $144.4M, covering April 2019 to July 2025. The median contract is $457k and the largest single award is $73.9M.

How do I find Department of Customer Service tenders before they close?+

Connect AskTender to ChatGPT or Claude and ask for open tenders from Department of Customer Service. New notices appear within 15 minutes of publishing, so you see them while there is still time to bid rather than after the award is announced.

Where does this Department of Customer Service award data come from?+

Every figure on this page is taken from official government contract award notices, published by the buying agency itself. We link to the source notice for each contract listed. The data covers April 2019 to July 2025.

Track Department of Customer Service tenders inside your AI.

You know who wins their work. Now see every new opportunity within 15 minutes of publishing — asked in plain English, inside ChatGPT or Claude.

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